Loyalty Card - Tokyo Organic

Tokyo Organic


Loyalty Card

Zaineeta Global Loyalty Card Terms & Conditions


These Terms & Conditions are applicable when you are the in possession of and/or use the Zaineeta Global loyalty card, hereafter ‘loyalty card’. The holder of the loyalty card, has taken notice of these Terms & Conditions by using and collecting stickers of Zaineeta Global. By using and collecting stickers of Zaineeta Global, the loyalty member has agreed these Terms & Conditions.

Surprise Loyalty Gift

One sticker is equal to RM50 purchase of Tokyo Organic products. Upon collecting either 5, 10 or 15 stickers, loyalty member can redeem their Surprise Loyalty Gift. This gift might differ according to the total number of your stickers collected. In order to redeem the gift, loyalty member has to post the complete loyalty card with stickers (5/10/15 stickers) to the HQ office, with their own cost.

Losing the loyalty card

It is possible for a loyalty member to apply for a new loyalty card when your loyalty card is lost or damaged. But in this case, all stickers in previous loyalty card considered burned.

Ownership and use of the loyalty card

The loyalty card will remain property of Zaineeta Global. The loyalty card is strictly personal (and non-transferable) and can only be used by private persons. The loyalty member may not lend out his card.

Changes and termination

Zaineeta Global has the right to change and/or cancel the benefits (such as the Free Surprise Gift) of the loyalty card. Zaineeta Global also has the right to change or cancel the whole loyalty program. In case each of these cases occur Zaineeta Global will communicate this on the website, WhatsApp or per e-mail.

Privacy and personal data

The data of the loyalty member and purchases will be registered in a Zaineeta Global data file and will be handled confidential. Zaineeta Global is entitled to use this data to inform loyalty members about (additional) benefits, to send mailings and for analysing purposes. The data will never be disclosed to third parties, unless this is legally required.


Zaineeta Global is not responsible for any liability due to loss or theft of the loyalty card, neither due to unauthorized use and/or fraudulent actions with the loyalty card. Exempted from cases of deliberate action or gross negligence, Zaineeta Global is not liable for any loss in relation to or due to not being able to use, not being able to use in time and/or not fully able to use the loyalty card, for whatever reason. Besides, Zaineeta Global is not liable for any loss arising from the use and the trust in the information about the benefits of the loyalty card. In case of any presumption of fraud, misuse or misguided behaviour Zaineeta Global has the right to cancel the benefits of the loyalty card and to terminate the loyalty card.

Final provisions

Zaineeta Global reserves the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions. The updated Terms & Conditions are available at Zaineeta Global website. The continued use of the loyalty card by the loyalty member after the moment changes are made constitutes acceptance of those changes. In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

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